Helpdesk Coordinator

Helpdesk Coordinator

Location Gateshead, Tyne and Wear
Job Type Permanent
Salary £18,000 - £22,000 depending on experience

Job Description

Coleman James are currently recruiting a Helpdesk Coordinator in the Gateshead area.

You will be on a reactive service desk operating the planned and reactive service as well as administration duties.

Key responsibilities

  • Log calls / jobs
  • Liaise with / Allocate work to engineers
  • Create PO's
  • Ensure all PPM's and reactive jobs are in line with KPI's
  • Track jobs
  • General admin duties

Ideal Candidate would have:

  • Professional and personal competencies/qualifications
  • Facilities Management background
  • Admin and IT knowledge / experience

‘This is a Permanent position and Coleman James Ltd are acting as an Employment Agency'.

Apply Now