Resident Liaison Officer/Customer Care Administrator

Resident Liaison Officer/Customer Care Administrator

Location County Durham
Job Type Temporary
Salary £9.50ph - £14.00ph

Job Description

A key client of ours are currently seeking a temporary Resident Liaison Officer/Customer Care Administrator to work independently across Washington, reporting into residents properties scheduling repair and maintenance works for home improvements. The ideal candidate will have experience of working in a customer facing environment, dealing with residents and demonstrating a courtesy of care. This is a temporary position and will be looking to start ASAP.

Responsibilities:

  • Scheduling appointments
  • Meeting/Greeting residents and being a point of contact for expected, current and completed works
  • Administrative reports
  • Logging relevant information on property maintenance works
  • Dealing with any complaints and/or queries regarding work

Candidate Profile

Requirements:

  • A valid driving license
  • Ability to commute to locations within area
  • Good use of administration, liaison and customer care

 

This is a temporary role and Coleman James Ltd are acting as a recruitment agency on behalf of the client.

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