A key client of ours are currently seeking a temporary Resident Liaison Officer/Customer Care Administrator to work independently across Washington, reporting into residents properties scheduling repair and maintenance works for home improvements. The ideal candidate will have experience of working in a customer facing environment, dealing with residents and demonstrating a courtesy of care. This is a temporary position and will be looking to start ASAP.

Responsibilities:

• Scheduling appointments
• Meeting/Greeting residents and being a point of contact for expected, current and completed works
• Administrative reports
• Logging relevant information on property maintenance works
• Dealing with any complaints and/or queries regarding work

Requirements:

• A valid driving license
• Ability to commute to locations within area
• Good use of administration, liaison and customer care

This is a temporary role and Coleman James Ltd are acting as a recruitment agency on behalf of the client.